Timeline and Results
What Makes Us Different -Why Partner with Soft Medical Billing?
Patient statements are generated and sent within 3 to 5 business days of payment posting, after the primary and secondary insurance have been applied. The standard collection cycle — statement sent, follow-up statement at 30 days, phone outreach at 60 days, final notice at 90 days — runs automatically. For practices that have not had a systematic patient billing process before, the first 60 to 90 days typically produce a significant recovery from previously billed but uncollected balances.
- Clear, easy-to-understand statements
- Flexible payment plan options
- Dedicated patient support line
- Multiple payment methods accepted
- Improved patient satisfaction scores
- Higher patient collection rates